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FAQ (Frequently Asked Questions)

About MuniOS.com

SEC References

What's the difference between ImageMaster-MuniOS.com and other providers of electronic Official Statements?

ImageMaster serves the municipal marketplace exclusively. Many customers find us more attentive and easier to work with than other providers. We offer both electronic and printing services under one roof. Our SinglePrint™ system guarantees 100% accuracy of both electronic and printed versions.

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What is SinglePrint™?

SinglePrint™ is ImageMaster's exclusive system for producing electronic and printed Official Statements from a single file. With SinglePrint™, there is no need to risk using an outside vendor for printing services. SinglePrint™ provides both from a single file under one roof.

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How long have you been providing electronic Official Statements?

We have been producing electronic Official Statements since 2000 and have been printing Official Statements exclusively since 1988. We handle hundreds of Official Statements nationwide.

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Can you offer the same services that I receive from a local printer?

Yes even better. We provide instant proofs, sign-offs and last minute changes all from the comfort of your office.

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What's your turnaround time?

We offer same day proofing, printing, online posting and distribution.

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Where are you located?

Our electronic hub and production facility is located in Ann Arbor, Michigan which is the ideal location to service our customers nationwide. We also have sales offices in New York and Chicago.

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How do you handle the printing?

All printing, binding and shipping is handled entirely in-house. All books are printed on real presses not copiers. We print Official Statements using the same PDF file used for proofing and sign-off. This ensures accuracy between printed and electronic documents.

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Why do you use PDF?

There is a strong preference by Issuers and Bond Counsel for the PDF format. Using SinglePrint™, our PDF document appears exactly the same as the original and preserves its visual integrity. In addition they are tamper-proof, virus-free and digitally secured.

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What is the SEC's position on the use of electronic distribution?

“The increased availability of information through the Internet promotes transparency, liquidity and efficiency in our capital markets”
-SEC Interpretation: Use of Electronic Media

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What are the requirements for electronic distribution under SEC Rule 15c2-12?

“For any municipal securities offering subject to Rule 15c2-12, the paper and electronic versions of each or the preliminary, deemed final and final official statement must be the same.”
-SEC Interpretation: Use of Electronic Media

Our SinglePrint™ system provides both Electronic and Printed Official Statements from a single source. This guarantees 100% integrity of both paper and electronic versions.

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Is PDF (Portable Document Format) acceptable for use?

“We believe that issuers and market intermediaries delivering documents electronically may use PDF if it is not so burdensome as effectively to prevent access. For example, PDF could be used if issuers and intermediaries inform investors of the requirements necessary to download PDF”
-SEC Interpretation: Use of Electronic Media

MuniOS provides the necessary software at no cost. Our PDF files are secured and authenticated and are used to produce the printed Final.

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